What do I do if I don't receive my purchase?
A purchase can take up to 10 minutes to process, and for you to receive. You must be online the server as well. If you don't receive your purchase within 24 hours, contact Jan on skype at Jan.meijer88 to discuss your issues.
The packages that you purchase here are intangible goods. We have a strict no refund policy. As you can not replace the items and or time taken to assign you your rank and or items, no refunds will be granted.
Attempts to bypass our refund policy via filing an un-authorized dispute with PayPal will result in a permanent removal of you from the server. It also could cause a police investigation regarding the charge-back.
Your information provided upon check out whether private or public will not be; sold, exchanged, transferred or given to any other company and or person(s) without your consent. Other than for the sole purpose of delivering the purchased goods and or services.